About the new protocols our office will apply in light of the Covid-19 outbreak
Dear Patient(s),
We hope you and your family are in good health. Our comunity has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things changed, one thing remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice. Our office follows the infection control recommandations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention ( CDC), and the Occupational Safety and Health Administration (OSHA).We follow the activities of these agencies so that we are up-to-date on any new rulings or guidence that may be issued.
You may see some changes when it is time for your appointment. We made these changes to help protect our patients and our staff. Please, read carefully the new protocols we will apply in our office in light of the Covid-19 outbreak.
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those questions again when you are in the office.
- The new patients are recommended to print the forms posted on our website and fill them out before they arrive for their first appointment.
- Our waiting room is temporarily closed. Upon arriving for your appointment, please call the office to let us know you have arrived and you are waiting in your car. We will either text or call you to come in when we are ready to see you.
- All patients, including children, will be reqiured to wear masks at all times when not in the dental chair. The office will not provide masks. The mask has to cover both the nose and the mouth.
- We will check the temperature of every person before entering the office. Any patient with fever, coughing, sneezing or any other signs of respiratory illness will be rescheduled after a minimum of 3 weeks.
- Our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- We will allow only one child and one parent at a time in the operatories.
- Only adult patients scheduled for treatment will be allowed in the operatories.
- Caregivers or parents can accompany the patients with special needs if necessary.
- Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.
We look forward to seeing you again, and we are happy to answer any questions you may have about the steps we take to keep you and every patient safe in our practice.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.